CRM & ERP software development

Both IT products have the same goal - to automate and optimize workflows.  However, the set of tools and tasks are different.

CRM

Are you thinking about how to transform communication with a client into a successful transaction? This means that you are on the path to automate your sales team, service. Thanks to CRM, your managers will always remember how the previous communication ended and when you need to contact to the client. This system contains all sales scripts, calls, reminders and many useful tools to achieve the success of your business.

CRM & ERP software development - image

Every business is unique. Therefore, the ready-made CRM systems do not meet all the requirements of a particular business. Developing a software product for your type of activity, for your needs, will allow your team to be as effective as possible.

We will learn and understand all the intricacies and processes of your business. As a result you will get the unique CRM system for your Business.

The system automates the processes and helps the manager at every stage of the sale:

  • reminds you to call to a customer,
  • generates documents according to a template,
  • issues invoices,
  • creates analytical reports,
  • sends SMS,
  • sets tasks and monitors their implementation.

SwissTechPark integrates CRM systems to any business. With such software, you can build an effective dialogue with a client in such a way as to sell it more often, more and faster.

ERP

The ERP system keeps, processes and maintains in the unified database of the company. It synchronizes the activities of all departments: order and production department, warehouse, logistics, accounting, advertising, etc. ERP creates a common information space for all employees. Data that entered into the service once becomes available to everyone.

According to all above mentioned it becomes clear that the effectiveness of ERP is directly depend on the software you use.

Ready-made software solutions cannot meet the specific requirements and situations of a particular customer. To create a unique product that will solve all your difficulties and improve the work of the team, you will need an individually designed product.

SwissTechPark  is successfully developing the software for ERP system. Our team will analyze your business and develop the product that best suits your needs. This software will keep your resources under control and turn individual parts of the company into a single mechanism.

CRM or ERP?

You need CRM, if the main place in the office is the sales department. You are planning to automate and systematize processes.

CRM is most often implemented in the wholesale and retail sectors, as well as in the services and hospitality industry.

ERP is necessary if your workshops and warehouse are at the head of your interests.  At the same time, the loading and logistics department should work like clockwork, and you have constantly to decide what and when to produce, on what terms to ship to the customer, what raw materials you need to purchase and what resources will be needed.

ERP is most in-demand in trade, engineering, construction, as well as in the food and chemical industries.

Send your inquiry and we will construct the IT product suitable for your requirements.

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